Effective Date: January 15, 2026
Frog Home Services, LLC (“Company,” “we,” “us,” or “our”) operates the website https://frog-hvac.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our Website.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Physical address
- Service request details
- Information submitted through contact forms or appointment requests
Automatically Collected Information
When you visit our Website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on pages
- Date and time of visit
- Referring website
This information is collected through cookies, analytics tools, and server logs.
2. How We Use Your Information
We use the information we collect for purposes that include:
- Responding to inquiries and service requests
- Scheduling and providing HVAC services
- Improving our Website and service offerings
- Communicating with you regarding appointments, promotions, or updates
- Monitoring and analyzing Website performance and usage
- Complying with legal obligations
3. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance functionality, analyze Website traffic, and support marketing efforts.
You may disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Website features.
4. Sharing of Information
We do not sell your personal information.
We may share information in the following limited circumstances:
- With trusted service providers or contractors who assist in operating our Website or providing services
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Frog Home Services, LLC, our users, or others
All third parties are required to maintain the confidentiality of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of your personal information
- Opt out of certain uses of your data
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
8. Children’s Privacy
This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Frog Home Services, LLC
Email: norman@frog-hvac.com
Phone: 864-860-3764
Website: https://frog-hvac.com